Cancellation policy - Partial refund

Cancellation and refund

  • Cancellation made for more than 30 days before arrival is 70%* refundable. 

  • Cancellation less than 30 days before arrival is not refundable.

Refund Terms

  • *Transaction fee: 3% of the original booking amount will be deducted from the refund.

  • Refund processing time: Refunds will be processed and transferred to your original payment account within 5-10 business days from the date of cancellation confirmation.

  • Non-refundable circumstances: No refunds will be provided for cancellations made less than 30 days prior to the arrival date or for no-shows.

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